Klarna AI Knowledge System
Helping employees find and trust internal knowledge at scale.
Led 0→1 design of Klarna's AI Knowledge System to help teams find and trust internal knowledge at scale
- Year
- 2024–2025
- Timeline
- 18 months
- Role
- Sole product designer
- Surface
- Web · internal
- Outcome
- Confidential · Generalized case
Recognition
“Oscar's structured approach and ability to abstract complex systems into intuitive flows is rare and incredibly valuable. He brings structure to messy problems with calm clarity.”
Stephan, Engineering Manager at Klarna
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